Privacy- en cookie verklaring

Pluq, located at Karspeldreef 8, 1101 CJ Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:

pluq.eu
Karspeldreef 8,
1101 CJ Amsterdam
+31 20 794 0538

Personal data that we process

Pluq processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

First and last name
Phone number
Email address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities, in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@pluq.eu and we will delete this information.

For what purpose and on the basis of which basis do we process personal data?

Pluq processes your personal data for the following purposes:
To be able to call or email you if necessary to make and send an appropriate proposal for you
To be able to call or e-mail you if this is necessary for us to be able to carry out our services
Pluq also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making

Pluq does not make decisions on the basis of automated processing that could have (significant) consequences for people. These decisions are made by computer programs or systems, without a human being (for example an employee of Pluq) being involved.

How long we keep personal data?

Pluq does not keep your personal data longer than strictly necessary to realize the goals for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

If you have had contact with Pluq and/or have received a proposal from us, but you have not become a customer, we will delete your data at the latest one year after our last contact. If you have become a customer or we have become one, we will save your personal data for a period of seven years after the end of the financial year in which the agreement with you was fully executed. The period of seven years corresponds to the period during which we are obliged to keep our records for the Tax Authorities. At the end of this period, we will delete your personal data.

Sharing of personal data with third parties

Pluq only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, we use

Pluq uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser settings.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. Furthermore, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Pluq and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or to object to the processing of your personal data to info@pluq.eu.

To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Pluq would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we secure personal data

Pluq takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@pluq.eu